What is Real Time?
Real Time is the ability to click on a button from a client file in your agency management system or comparative rater for immediate access to carrier information on that client. The transaction may be a quote, billing inquiry, claim inquiry/loss runs, policy view, endorsements or a request for information. This approach provides a single workflow for servicing or quoting.
The benefits of Real Time are substantial for agencies.
For example, with Real Time, insurance agencies can:
- Use a single, consistent workflow for multiple carriers, saving time and money.
- Process policy transactions from the client’s file, including billing inquiry, quotes, policy views, endorsements and documentation.
- Manage claims from the client’s file, including claims inquiries, first notices of loss and loss runs.
- Log on to carrier websites and systems automatically, so staff doesn’t have to remember and enter individual IDs and passwords for each carrier.
To learn more about Real Time and how it can help your organization, click one of the links above.
