Real Time: Inquiry, Endorsement & Rate/Quote Transactions

1. Have staff use Real Time for all available carriers every day for all transactions that are available.

2. Implement contest during last week of 21 Day Challenge to help users continue using Real Time into the home stretch.

3. Continue to monitor employees for usage; touch base with employees and see how it is going and if they are seeing benefits and/or running into any issues; resolve any issues.

4. Bring the group together to demonstrate—in numbers or dollar amounts—the efficiencies the office is gaining.